Resume

 

Senior-level executive with 20 years of proven experience designing and leading outreach strategies for private and public companies ¨ Known for strategic thinking and counsel, building a climate of partnership and trust, and working collaboratively with stakeholder groups and across the organization, including the C-suite ¨ Unique ability to identify and leverage opportunities and manage complex and challenging situations ¨ Expertise in strategic communications, community outreach and corporate social responsibility ¨ Well versed in business strategy, global trends analysis, corporate governance, public affairs, and UN Sustainable Development Goals (SDGs)

CORE COMPETENCIES

  • Business Communications
  • Organizational & thought leadership
  • Strategy development & counsel
  • Project management
  • Team leadership & development
  • Corporate social responsibility
  • Community outreach & engagement
  • Stakeholder analysis and mapping
  • NGO partnerships
  • Diversity and Inclusion
  • Employee communications
  • Executive communications
  • Global media relations
  • Crisis communications
  • Investor relations
  • Consumer research
  • Branding
  • Marketing communications
  • Digital outreach & Social Media

PROFESSIONAL EXPERIENCE

Rio Tinto, plc.  
Global 500 diversified mining and metals company with 55,000 employees in more than 40 countries
General Manager, Communications & Communities, Rio Tinto Copper & Diamonds
March 2015 – Present

Develop and lead integrated global communication and stakeholder outreach strategies, programs and teams

  • Lead development and implementation of impactful communication and social investment programs that deliver positive global and site-level community relationships, build brand equity and engender support for the company’s operations
  • Oversee full suite of communications programs including: executive communications, global intranet, leadership communications, employee communications, investor communications, and human resources, safety and environmental communications
  • Deliver Communities & Social Performance and social investment strategies at the product group and local level
  • Responsible for implementing the company’s community partnership model
  • Represent the company on industry-leading associations including the International Copper Association (ICA)
  • Translate CEO’s vision and strategy into meaningful actions and messages that resonate across cultures, channels and multiple audiences, both internal and external
  • Lead brand building efforts, including: consumer/market research, messaging and positioning, website development, and integration of social media channels
  • Develop and implement local, regional and national media relations strategies
  • Counsel leaders on a range of external affairs, marketing, social media and partnership programs
  • Serve as company liaison with NGOs and global industry bodies   

Accomplishments

  • Designed and established a global communications and community relations operating model and organization
  • Built and lead a high-performance, geographically and culturally diverse team of professionals
  • Developed and launched comprehensive awareness-raising campaign on behalf of ICA
  • Reshaped Copper & Diamonds Communities and Social Performance function, resulting in significantly improved performance and consistent achievement of targets
  • Created executive branding and outreach strategy that successfully positioned the incoming Copper & Diamonds CEO as a results-driven thought leader
  • Launched innovative intranet site and online campaigns that materially increased employee engagement, including global #mywhy safety campaign
  • Led internal and external campaigns to introduce the company’s purpose statement, align employees and position the product-group as a purpose-driven organization
  • Designed safety communications strategy, including the company’s first global “Safety Summits”

Resolution Copper Mining Director, Corporate Communications, Copper group           
August 2010 – March 2015

  • Led global strategies and programs to reach and engage internal and external stakeholders
  • Managed and produced full suite of executive and internal and communications including speeches, news releases, employee communications, investor briefing materials, annual reports and results communications.
  • Crafted leadership and employee communications strategy, messaging and initiatives that drove meaningful improvement in employee engagement
  • Following a significant landslide at North America’s largest copper producing mine Led crisis communications response strategy that protected the company’s global and local brand reputation and sustained and built stakeholder relationships
  • Oversaw a successful rebranding initiative to support the permitting of a proposed copper mine
  • Provided strategic counsel to global business units and senior executives on a range of media, communications and stakeholder engagement issues.
  • Created and delivered Copper & Diamonds leadership communications training curricula
  • Developed first-of-it-kind global business intranet solution, requiring oversight of virtual and highly matrixed team of developers, information technology professionals and content editors to achieve result on time and on budget
  • Managed digital assets and social media at the operating and global level, including the re-design the digital communications and social media strategy of a project in the permitting stage
  • Established processes and protocols for key areas of the business including investor relations, external communications and product group communications.
  • Served as product group liaison to corporate center.
  • Mentored and developed staff

 

Resolution Copper Company                 
Rio Tinto mining project expected to produce 25% of US copper demand and employ 3000 people
Corporate Communications Director                                                                                           
October 2003 – March 2015

Established and implemented communications and stakeholder engagement programs that resulted in 84 percent community support for the project

  • Developed a far-reaching campaign, using both traditional and new media, that increased the intensity of support for the company and its legislative efforts by 15 percentage points
  • Directed and drove all aspects of the company’s comprehensive and integrated local, regional, national and global internal and external communications programs
  • Oversaw and implemented extensive stakeholder research including public opinion polls, statewide surveys, social impact assessments and employee attitude surveys
  • Served on the executive leadership team and provide communications counsel to the CEO
  • Managed and executed against an annual communications budget of more than $2 million
  • Built and led a high-performing team; managed external agencies and consultants

 

American Golf Association                                
Nationwide golf management provider with more the 90 courses in the United States
Marketing Manager                                                                                                                
June 2002 – October 2003

Conceptualized, created and implemented club-specific marketing campaigns for more than 60 private country clubs

  • Designed and implemented regional public relations strategies and campaigns
  • Developed marketing strategy and collateral to support sales personnel in prospecting sales in top-tier private clubs
  • Established best practices in private golf club marketing to drive revenue through membership sales
  • Formed and managed relationships with key mass media outlets
  • Managed advertising agency relationships and collateral development

 

Luce Online                                                   
Privately-held provider of real-time media monitoring for national and international clients
Public Relations Director                                                                                                           
March 2000 – June 2002

Planned and drove national public relations strategies

  • Developed outreach initiative that resulted in significant, positive media coverage of Luce product features and benefits
  • Represented company as a keynote speaker on panels throughout the United States
  • Managed local, state and national media relations program

 

Giant Industries (now Western Refining)                                                                                 
Independent oil refiner and marketer
Corporate Communication Director                                                                                               
May 1998  – March 2002

Led internal and external communications programs and initiatives

  • Established well-regarded advertising campaign in the southwestern United States to build brand awareness and company image. Frontline employees were featured at retail stations.
  • Developed and managed employee communications programs for more than 2,700 employees.
  • Coordinated regional special events
  • Administered company corporate contributions programs
  • Managed company speaker's bureau
  • Coordinated regional volunteer activities
     

EDUCATION

Masters of Science, Development Management
Open University (UK)

Bachelor of Arts, Journalism
Arizona State University

  • Summa Cum Laude graduate
  • AS Regents Merit Scholarship and Club Scholarship, Lance Memorial Scholarship, ASU Press Club/Foundation Scholarship

HONORS & ACCREDITATIONS

  • International Association of Business Communicators, Accredited Business Communicator (2011)
  • Valley Leadership, Class 32 (2011)
  • Graduate, Open University, UK, Post-graduate diploma 2007         
  • Graduate, Certificate Program, London Business School, Emerging Leaders Program, UK, 2006
  • Graduate, Cambridge University Industry Program, UK, 2005
  • Who's Who Among American Business Professionals

Skills & Languages

Kinetic

Communicative

Organized

Empathetic

Collaborative

English

Spanish

 

References Available Upon Request